Brighthouse Financial Phone Numbers and Emails

Toll-Free Number:

  • (800) 882-1292
    All annuity products
Send Message

Customer Service:

  • (800) 638-5000
    All other life insurance products
  • (800) 560-5001
    Group Annuities
  • (888) 243-1974
    Online Servicing Support

General Info:

  • (844) 405-1390
    Disability Policies
  • (800) 638-7283
    Total Control Account

Legal:

  • (844) 474-8372

Media:

  • (980) 949-3071
    Communications Director

Brighthouse Financial Emails:

General Info
Investors/ Franchising
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Brighthouse Financial Customer Service?

Most Popular Number:

(800) 882-1292
All annuity products
Total calls: 42 Last call: Mar 22, 2024

What Is the Brighthouse Financial Phone Number?

Brighthouse Financial's customer service phone number is 800 882 1292. To get help and information about general questions you can call this number and talk with the customer care representative. This support number 800 638 5000 serves to provide clients with assistance in the field of other life insurance products. In case of any technical difficulties, use the telephone number 888 243 1974. Managers will assist you with difficulties connected with the application and site usage.

Can I Email Brighthouse Financial Customer Service?

Brighthouse Financial email is last@brighthousefinancial.com. This address you can use to write the letter to the Brighthouse Financial customer service. The specialist will reach you with a response or clarifications within 2-3 days. Indicate in the request all the details about the problem. Using the email address customers can turn to specialists with different types of requests including suggestions.

What Is the Brighthouse Financial Address?

The Brighthouse Financial address is 11225 North Community House Road, Charlotte, North Carolina 28277, United States. This is the address of the corporate office which customers can use to mail the company’s representative and ask questions.
To know the address of the entity’s office in your location, use the Brighthouse Financial live chat. The icon of the service you can find at the top right corner of the website. Type the message in the chat and the AI chatbot will respond to you in a few minutes.

What Are Brighthouse Financial Business Hours?

The working hours of the Brighthouse Financial contact team are Monday through Friday from 8:30 a.m. to 6:30 p.m. ET. The customer care department can be busy during the operation time. In case of urgent questions outside of business hours, you can check the FAQ section on the platform.

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Contact Information

Brighthouse Financial Website:

Brighthouse Financial Help Center:

Corporate Office Address:

Brighthouse Financial, Inc.
11225 North Community House Road
Charlotte, North Carolina 28277
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 a.m. – 6:30 p.m. (ET)

More contact details

Brighthouse Financial Rating Based on 5 Reviews

Rating details

3.0
more details
Customer service
Reliability
Location
Additional Fees

Rating stats

Rating trend

Summary of Brighthouse Financial Customer Service Calls

71 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Brighthouse Financial?

Request for Information Question:

  • “Im looking for some disability insurance so if your of work for a while you have something”
  • “Need confirmation on existing policies”
  • “Checking my account”

Return/ Replace Question:

  • “Change address and make payment”
  • “Trying to change my banking information”

Product/ Service Question:

  • “Life insurance”
  • “Insurance”
  • “Withdrawal”

Payments and Charges Question:

  • “Address fir payments”
  • “Need Street Address to Mail in Premium Payment”
  • “Are you still in business? I haven't received my annual statement for payment for my life insurance policy.”

Employment Question:

  • “Need form 1099 for tax purposes”

Activation/ Cancellation Question:

  • “Cancelar póliza”

Shipping and Delivery Question:

  • “Where is my check?”

Account Question:

  • “Summary of. Account”

Other Question:

  • “Unclaimed assets”
  • “Name change”
  • “Financial statements”

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