Contact Brighthouse Financial Customer Service
Brighthouse Financial Phone Numbers and Emails
Toll-Free Number:
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(800) 882-1292All annuity products
Customer Service:
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(800) 638-5000All other life insurance products
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(800) 560-5001Group Annuities
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(888) 243-1974Online Servicing Support
Brighthouse Financial Emails:
General Info
Investors/ Franchising
Media
Contact Information
Brighthouse Financial Website:
Brighthouse Financial Help Center:
Corporate Office Address:
Brighthouse Financial, Inc.
11225 North Community House Road
Charlotte,
North Carolina
28277
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:30 a.m. – 6:30 p.m. (ET)
Summary of Brighthouse Financial Customer Service Calls
71
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Brighthouse Financial?
Request for Information Question:
- “Im looking for some disability insurance so if your of work for a while you have something”
- “Need confirmation on existing policies”
- “Checking my account”
Return/ Replace Question:
- “Change address and make payment”
- “Trying to change my banking information”
Product/ Service Question:
- “Life insurance”
- “Insurance”
- “Withdrawal”
Payments and Charges Question:
- “Address fir payments”
- “Need Street Address to Mail in Premium Payment”
- “Are you still in business? I haven't received my annual statement for payment for my life insurance policy.”
Employment Question:
- “Need form 1099 for tax purposes”
Activation/ Cancellation Question:
- “Cancelar póliza”
Shipping and Delivery Question:
- “Where is my check?”
Account Question:
- “Summary of. Account”
Other Question:
- “Unclaimed assets”
- “Name change”
- “Financial statements”
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Brighthouse Financial